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Jun 30, 2026

Monarch 900 Door Operator Troubleshooting 3

Fault Display Er13

Fault Description: Output phase loss

Fault Causes

1. Loose main circuit output wiring.
2. Motor damage.

Troubleshooting

1. Check wiring.
2. Troubleshoot motor failure.


Fault Display Er14

Fault Description: Module overheating

Fault Causes

1. High ambient temperature.
2. Fan damage.
3. Blocked air duct.

Troubleshooting

1. Lower ambient temperature.
2. Clean air duct.
3. Replace fan.


Fault Display Er14

Fault Description: Module overheating

Fault Causes

1. High ambient temperature.
2. Fan damage.
3. Blocked air duct.

Troubleshooting

1. Lower ambient temperature.
2. Clean air duct.
3. Replace fan.


Fault Display Er18

Fault Description: Current detection fault. Driver control board malfunction. Please contact the distributor or manufacturer.


Fault Display Er19
Motor Tuning Timeout
Fault Causes
1. Incorrect motor parameter settings
2. Parameter tuning timeout
3. Synchronous rotary encoder malfunction.

Troubleshooting
1. Correctly input motor parameters
2. Check motor leads
3. Check rotary encoder wiring and confirm the pulses per revolution setting is correct.

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